Even if you call within 48 hours of your event, you will probably get no help at all. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. SOLD TICKETS VIA AXS MoneySavingExpert Forum Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Theyll just have to create an AXS account to claim their tickets. may not be valid. Yes No Still Need Help? We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Cookie Notice Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Site Map | Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. It depends. Your tickets will no longer be listed for others to buy. Use the same email you use on StubHub. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Tickets app not working? crashes or has problems? - JustUseApp Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. When will I receive my tickets? - SeatGeek No. You also have the option of transferring and listing your tickets for sale prior to the event. Press question mark to learn the rest of the keyboard shortcuts. For more information, please see our Can I have multiple tickets on one phone? Tickets Not Showing Up In AXS - StubHub Community As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Manage Cookie Preferences Does anyone know how to do it through axs?? Select the tickets to transfer and enter the recipients information. totally rinky dink. 2021 Vivid Seats Ltd. All rights reserved. What are my options here? I purchased tickets for a concert back in February. On the review page, click the Transfer button to send the tickets. As an event draws closer, venues generate the barcodes for each ticket. Flew in for this show. Also, to make it even more . Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? They assured me that the tickets would be transfered once they got ahold of the seller. StubHub told me to call AXS and let them know this was due to the show being postponed. Follow the steps below to access the tickets: Did you find it helpful? Thanks! After that, the tickets will be theirs to use with the AXS app. If you see a Sell button next to your tickets in your account, you can sell them! Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Ask the Community Contact Support According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. How will I know if my transfer was successful? I purchased 2 tickets through stubhub January 2020. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. If available, youll see the option to get tickets with AXS Official Resale on the event page. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. On the review page, click the Transfer button to send the tickets. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Upcoming. What is transfer? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Click yes, retract now.And youre done! We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Many fans find it best to TRANSFER the seats to their guests prior to the event. All Rights Reserved. They should be able to tell you if the tickets are active. AXS Mobile ID allows you to manage . Why did the venue decide to use AXS Mobile ID? Select the tickets to transfer and enter the recipient's information. Yep! AXS handles payment and delivery so buyers and sellers never interact with each other. AXS being buggy with the resale tickets : r/Tipper - reddit A Unicorn of a Groupset - New SRAM Force AXS Official Tickets and Your Source for Live Entertainment | AXS.com i will not book anything on stub hub as a result. Open the App and sign in to see your tickets. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Select the tickets to transfer and enter the recipient's information. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. (*If you can't remember your password, tap. i assume they will try to get me to receive the tickets using axs again. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. It depends. Can I still use a ticket after I have transferred or shared it with someone else? Show the ticket in the App at the entrance and get them scanned to enter. Yes Reddit and its partners use cookies and similar technologies to provide you with a better experience. Click the Sell button next to the event in your AXS Account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. If you already have an AXS account, the tickets will be transferred to your account automatically. No. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. No. Enter the recipients first name, last name and email address, or select from a list of. The concert is tomorrow. Show was postponed from June 2020 to July 2021 due to covid. and our On the Review page, click the List Tickets button to finish. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Select the tickets to sell, and then set your price and selling options. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. When fans have tickets they cant use, they list them for other fans to buy. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. How do I transfer AXS Mobile ID? Tix originally purchased Spring 2020, was postponed until today 7/31/21. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Updated a few days later TL;DR: Call the merchant that issued the tickets. Remember, your friends can always transfer tickets back to you. Can anyone help? Trying to sell/transfer HS tickets on AXS You will enter your community username and new password and done! Click the Transfer button next to the event in your AXS account. Article. Can seats be transferred to someone who doesnt have an AXS account? Sorry we couldn't be helpful. Sorry we couldn't be helpful. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Yes For more information, please see our Its up to you! It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. AXS Mobile ID - FAQ - Fox Theater Nope. Never. Tap Tickets Tab (pull down on the screen to refresh if necessary). Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID allows for convenience, flexibility and security. Overall, disappointing, but fair. Sign in or create an AXS account. Nope. Use of this website signifies your agreement to our. Here we are. No, tickets must be scanned through the Rockets App or the AXS App. Stubhub assured me my tickets would be available. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Danielle is the author of this solution article. So you can sell on StubHub or any other way you find. If you already have an AXS account, the tickets will be transferred to your account automatically. Privacy Policy. Otherwise you have until your friend creates an account to cancel the transfer. AXS Mobile ID FAQ - Las Vegas Aces This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. How do I accept and access tickets sent through AXS? The gig has not been cancelled we just chose not to go. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You may also review your transfers and purchase history at AXS.com. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Transferring Tickets. it must be some garage shop with three programmers. I had flown from TX to NY for this show with my friend. The event staff will scan this digital barcode to let you and your party into the event. You should see something to transfer. To view your AXS Mobile ID tickets click on your initials in the middle. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. OR. When its time for the event, they can open the app to show their tickets on their phone. If you do not currently have an AXS account you will be instructed to create one during your purchase. Show the ticket in the App at the entrance and get them scanned to enter. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Bought ticket and then they weren't available from the seller. The tickets will be delivered to the buyer automatically. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Use the same email you use on StubHub. Click the Transfer button next to the event in your AXS account. Never. Hey guys, I just joined this group so if this isnt allowed lmk. Then when it sells and you are paid, you transfer it using the app. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Youll be able to transfer money to your bank from your account on AXS.com. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Please help. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Click the Transfer button next to the event in your AXS account. And you're done! I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. i spent the next 2 hours trying to get the axs app to work and get my tickets. AXS FAQs Terms of Service | Usually there is a waiting period of a few weeks. it never happened. If they already have an AXS account set up the tickets will go in their account automatically. You'll then be asked to review the transfer. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. This will bring you to the page to confirm the correct email associated with the order. The game is in 36 hours. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Stubhub tix not transferred to AXS acct, show is tonight If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. SOLD TICKETS VIA AXS. Anyone have success getting something similar resolved day of show? Use of this website signifies your agreement to our. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Sign into your AXS Account and click Listings. Official Tickets and Your Source for Live Entertainment | AXS.com Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After completing the account information, you may buy, sell or manage any seats in your account. AXS | Complaints | Better Business Bureau Profile I was never able to get ahold of SH again. We bought the tickets through AXS and we have no clue how to sell or transfer them. We are changing the way you register and sign-in to the StubHub Community. Privacy Policy. Its up to you! What are my options here? How do I accept my Mobile Electronic Transfer tickets using the MLB I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Why can't I see my tickets in the App? - AXS Help Centre Its up to the promoter, artist, or team if you can sell tickets or not. If you see a Sell button next to your tickets in your account, you can sell them! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On the review page, click the Transfer button to send the tickets. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Just follow the simple steps to make the tickets officially yours. There has to be some way, right. I tried calling axs.nobody was home. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. When listing tickets, you decide how long your listing will be available for others to buy. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Step 1: Download and Login into MLB Ballpark App. Remember, your friends can always transfer tickets back to you. Most mobile transfer tickets will not be immediately available. Show the tickets on your phone for everyone in your group. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. You will enter your community username and new password and done! Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Cookie Notice I have a problem with AXS Tickets Are you having issues? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). This way your guests will be able to enter when they arrive using their own AXS Mobile ID. If your friend already has an AXS account, the tickets will be transferred instantaneously. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Now we just want to get rid of them ugh. Solved: Mobile Tickets Have No Barcodes - StubHub Community All rights reserved. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Tickets Not Showing Up In AXS Hello! In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Yes. No paper tickets required. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Getting tickets in your AXS account : StubHub AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. On the review page, click the Transfer button to send the tickets. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Browse your upcoming events and tap the ticket icon for the game or event you would. may not be valid. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? When your tickets sell, youll receive an email informing you of the sale. At this point, you should see your tickets in the MLB Ballpark app. Sorry we couldn't be helpful. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?).