Yes you can as long as you say that it is not authentic! Hey Bob, I have had very good experiences with Mercari so far. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. She sent me damaged goods and Mercari protected her. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. I paid $500 and checked out the sellers reviews before purchasing. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. 06:58 AM. Hi Jennifer However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. Not to mention, incorporating lots of keywords will get your items in front of more people. Short story is Mercaris customer support, especially for a buyer, has got worse over time. However, its up to the seller to either accept your cancellation request or reject it. Their product just needs to be believable for 3 days. If Mercari determines that a listing is They say it s being reviewed. Selling precious metals, including gold, silver, and platinum sold in If the seller is at fault, Mercari will accept the buyers return request to get a refund. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. How do? And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. I feel as if I have been scammed not only by the seller, but Mercari too! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Note: Kitchen cutlery and multitools that include knives are I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. What this business is doing to its clients! And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. Nothing another read through wont catch. Ended up buying one of my stolen necklaces from that seller. The better a description is, the higher the chance that your item will sell faster. With that information, you can easily price your item. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. I've not only contacted them through the app, but I've called them multiple times as well. Thank you for this article. BEWARE BUYERS!!!! However, there is no guarantee that the sellers and buyers on it are also trustworthy. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. No wonder eBay sellers hate people with PO BOX address. Ive stopped buying or selling on Mercari. Exactly what I had wanted at great price. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. If you've already registered, sign in. They get rated as buyers to. Its less important how the packaging looks, and more important how protected your item will be in transit. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. However, it is still a great bag. Regarding buying on MercariI have purchased a number of items (maybe 12?) Then, if no return confirmation, releasing the funds to the seller. One of the marketplaces that you may be looking at is Mercari. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. I've actually been contacting them everyday for the last week. Nothing I can do about it, and Im 100% innocent. The S&P index shows Mercari in a steep downward decline. Thanks for your article! Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Should it ne bad Enoch to warrant a refund. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . So sorry, thats a substantial loss, Etsy is just as bad. The description is where you write your listing title, description, and hashtags. Please know, how much I really enjoyed your class! Everyone who has stolen from me there STILL has accounts. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Something is not right here! I paid $135+shipping for the hair. Seasonal Decor. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Thankless & they encourage you to literally give things away. They are just into getting their share of the money from the sellers. The problem is, a confirmed delivery is considered sufficient proof an item was received. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. Examples of items that fall under certain categories may also be I have personal experience with buying something not as described. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! deemed to be a violation of our Terms of Service regardless of whether the A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. I would not recommend it to anyone. Ive read many things about people in the same situation as me. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. and have been 100% satisfied with every purchase. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. In the long run that can ruin shoppers confidence in your listing. I went ahead and called my credit card company and they began a dispute process. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. can you sell replicas on mercari. On the first, I never heard from the seller so I cancelled the transaction (4 days). This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. Note: Flammable or combustible liquids and any other items that require The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. such as: Ebooks, PDF files, user generated content (UGC) or items for online Wont even release funds for items people received. I think Im done with this site. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. It is essential to note the item ID found in the message you received about the removed listing. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Mercari is NOT SAFE. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . I am very impressed with the platform and those the sellers so far. If they lied about receiving it then how did they send it back? It is a legitimate e-commerce marketplace that connects buyers and sellers. We would like to show you a description here but the site won't allow us. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. You wont be able to request a return or refund after that period. I attempted to work with the seller and received no response. Selling any product under the prohibited list is forbidden on most e-commerce websites. Please try again tomorrow. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. I am filing small claims in my state of Wisconsin. As far as Im concerned Mercari is the pits. mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. Never used Mecari but had two fraudulent items charged to my card. Many complaints are for 1000s of dollars My first 3 buyers pulled that move, Mercari didnt do ANYTHING. I have been burned by Mercari more times in the past 6 months than I have in my entire 10 years on eBay. In the U.S., it's illegal for a person to sell counterfeit merchandise. For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. I have the legal right to do so, although Mercari tries to say different in their contract. I've learned my lesson on listing items before I get all the accurate information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. tracking number incorrect, ordered a few weeks ago, still hasnt come. I sold my item within a few hours on ebay. We recommend opting into messages from our team to stay up-to-date on your listings and orders. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. And the seller is still selling on Mercari. It also did not have as much memory or hard drive space as advertised. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. Seller wrote me an apology saying she missed the order! Not from me. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. I provided all the details to Mercari and they didnt further investigate the seller. Do not use them. Mercari doesn't care about the replica sellers. You can sell almost anything on Mercari! Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. My direct deposits are on hold until 8/10/2018. There is a scam in process. Please, let me know in the comments below. I'm happier with cutting my ties with the company and never having to deal with them again. EXACTLY. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Both state and federal laws prohibit this type of conduct. Mercari is total crap. Also, what do you consider a proper reason? Although you save a few dollars by shipping on your own, it takes more time. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. ask seller about it, gives a new tracking number, still doesnt work ect ect.