The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. how do I find out what download speed I should be getting? View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. None - anyone can connect to your wireless network without entering a password. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, What is the Wireless mode feature on my BT Smart Hub? After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. This takes a few minutes. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. If you dont have a battery unit, unplug the modem. Here's how to set up a Hub 4 or Hub 5. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Learn how your comment data is processed. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Email Barry at barry@bigtechquestion.com. Security Password WPA2 - the default setting (we strongly recommend you use this). If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Wireless Every device that uses the internet sends its packets of data through specific ports. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Alternatively choose your Hub from the dropdown to find out how to connect. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. The video below shows you how to set up your BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? The light on the front will change colours while your Hub sets itself up. The password should now be changed to something of your choice. Band Steering It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Your Hub will be called something like BT-XXYYXX. Then follow these simple instructions: You will be asked to enter a password. This last screen permits me to then continue and arrive at the hub home page. How do you access the BT Smart Hub Manager? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? When your device connects, it automatically chooses the best wireless band. 16h22. >, How do I set up port forwarding on my BT Hub? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. You'll find it on the back of the Hub if you haven't updated it. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. First, you need to connect to the router's web management page, so that you can change the settings that you want. Learn about the BT Hub Manager | BT Help - BT.com Announcements, Guides & Community Updates. From the Hub Manager, click on Advanced Settings, then Wireless. How do you turn off wifi? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If this happens get in touch with us. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You can re-use your filter and Ethernet cables, so please keep them. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Check that youre using a device that is connected to your BT broadband network. You'll need your Hub's wireless network name and password. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. >. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Press the Rescan button to make it scan again. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? >, What is the Smart Wireless feature in my BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Press the Power button on the Hub to turn it on. To set up port forwarding, click a dropdown for your model of Hub. WPA-Auto - if you're having problems connecting older devices. Then prompt your device to connect to the Hub. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If you do have a problem with the Wi-Fi, this may reveal what it is. Network Name If you want to make any changes to the hub settings, you'll need the admin password. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . The light on the front will change colours while your Hub sets itself up. If youve lost that card, it should also be on a sticker on the base of the router. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Any thoughts on this would be welcome. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Unsurprisingly, we've called this gizmo Smart Scan. Different types of BT Hub | BT Help Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Richard, I run Windows 11 and using Edge is fine. Your hub is only accesible on your home LAN hence it is http and not https. You'll then be able to change these settings: Separate Bands With Band Steering on, the Hub steers your devices to the best wireless band for them. This table shows the main differences between them. To get the latest on your appointment, go to www.bt.com/ordertracking>. How do I connect my device to my BT Hub by Ethernet cable? Your Smart Hub automatically scans for the best wireless channel. Only change it if you're having connection problems with your device. IP address How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. How do I set up port forwarding on my BT Hub. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Press the Power button on the back of the Hub to turn it on. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Alternatively choose your Hub from the dropdown to find out how to connect. BT Devices Can not access hub manager - 192.168.1.254 (or any. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn This takes a few minutes. If you have it, unplug all your old broadband kit, including your old power plug. Have you tried Chrome or another browser. I can't log in to BT Hub Manager | BT Help - BT.com Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. How do I access the BT Smart Hub manager? A master socket is the main socket for the phone line in your home. How to change the Smart Hub's wireless settings? | BT Business Sorry not much help really. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. How do I control the time when devices can access the internet on my Smart Hub? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Here is our step-by-step guide to accessing BT Hub Manager. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Setting Up eero with BT - eero Help Center Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How do I use my Smart Hub as a modem only? We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Changing the IP address of your hub | BT Business >, How do I turn wireless on and off on the BT Hub? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Wait 5 minutes, then start reconnecting the cables. No, it really is that simple. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. If you've turned Separate Bands on, you'll be able to select the channel for each band. BT Smart Hub | BT Broadband Routers | BT Shop It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. How can I set up or change the admin password on my BT Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Learn about the BT Hub Manager | BT Help If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!).